TRAILBLAZER ADVENTURES | REFUND POLICY
Last updated: 08/12/2025
This Refund Policy explains how refunds, cancellations, and transfers work for all Trailblazer Adventures expeditions, courses, workshops, and digital products.
If you book a trip, pay a deposit, purchase a payment plan, or buy an online course, you agree to this policy.
For full legal details, please also see our Terms & Conditions page.
1. General Refund Principles
We aim to be fair, transparent, and supportive.
At the same time, running expeditions requires early financial commitments — such as accommodation, guides, transport, planning, and insurance.
This means that many costs are paid well before the trip begins.
To stay sustainable and protect the business, we apply the refund rules below.
2. Deposits
All deposits paid to secure a place on an expedition or course are:
Non-refundable
Non-transferable to another person
Transferable to a different date only at Trailblazer Adventures’ discretion
Deposits help us secure accommodation, logistics, and guiding time.
3. Expedition Refunds
If you cancel your place on an expedition:
More than 90 days before departure
Refund of any payments made beyond the deposit
60–90 days before departure
50% refund of the total trip cost
(Deposit still non-refundable)
Less than 60 days before departure
No refund available
No-shows
No refund
4. Payment Plans
Trailblazer Adventures offers monthly payment plans for some trips.
By starting a payment plan, you agree to:
Complete all instalments
Allow automatic monthly payments through Stripe
Understand that instalments already paid are non-refundable
If you cancel and are owed a partial refund (see Section 3), we will calculate it based on the total amount paid.
5. Transfers to a Different Date
We will always try to accommodate you if you need to change dates.
Transfer requests made over 90 days before departure
May be offered without penalty, depending on availability.
Transfer requests within 90 days
Are unlikely to be possible due to fixed accommodation, transport, and guiding commitments.
Transfers are not guaranteed.
6. If Trailblazer Adventures Cancels a Trip
If we must cancel a trip due to reasons within our control, you may choose:
A full refund
or
Transfer to a new date
Trailblazer Adventures is not responsible for:
Flights
Travel insurance
Accommodation booked independently
Personal expenses
If cancellation is due to events outside our control (e.g., severe weather, natural disasters, political issues), refunds will follow guidance in the Terms & Conditions.
7. Online Course Refunds (Paths to Peaks)
Because online courses provide instant access to digital materials, we cannot offer refunds on:
Paths to Peaks
Any digital product
Any online training resource
This follows UK digital goods consumer law.
If you have technical issues, we will always do our best to resolve them quickly.
8. Skills Workshops & UK Courses
More than 30 days before the course:
Full refund (minus deposit)
14–30 days before the course:
50% refund (minus deposit)
Less than 14 days before the course:
No refund available
These courses often have small margins and limited spaces, so late cancellations cannot be filled.
9. Medical Cancellations
If you cannot participate due to injury, illness, or medical reasons:
Please contact us as soon as possible
Refunds may be considered on a case-by-case basis
We may ask for evidence (e.g., doctor’s note)
The deposit remains non-refundable
Travel insurance may cover your losses
We strongly recommend comprehensive travel insurance.
10. Gift Cards / Vouchers
All gift cards and vouchers are:
Non-refundable
Valid only for the named services
Valid for 12 months unless otherwise stated
11. Late Arrivals or Leaving Early
No refunds are given if you miss the start of an expedition or course
No refunds are given if you choose to leave early
Costs of early exit (transport, accommodation, emergencies) are your responsibility
12. How to Request a Refund
Email: perry@trailblazeradventures.co.uk
Please include:
Your name
Booking reference
Trip or course name
Reason for refund request
We will reply within 5 working days.
13. Refund Processing Times
If a refund is approved:
It will be issued to the original payment method
Processing may take 5–10 business days
Payment plan refunds may require additional reconciliation time
14. Changes to This Policy
Trailblazer Adventures may update this policy when necessary.
Any changes will appear on this page with an updated date.