TRAILBLAZER ADVENTURES | REFUND POLICY

Last updated: 08/12/2025

This Refund Policy explains how refunds, cancellations, and transfers work for all Trailblazer Adventures expeditions, courses, workshops, and digital products.

If you book a trip, pay a deposit, purchase a payment plan, or buy an online course, you agree to this policy.

For full legal details, please also see our Terms & Conditions page.

1. General Refund Principles

We aim to be fair, transparent, and supportive.
At the same time, running expeditions requires early financial commitments — such as accommodation, guides, transport, planning, and insurance.
This means that many costs are paid well before the trip begins.

To stay sustainable and protect the business, we apply the refund rules below.

2. Deposits

All deposits paid to secure a place on an expedition or course are:

  • Non-refundable

  • Non-transferable to another person

  • Transferable to a different date only at Trailblazer Adventures’ discretion

Deposits help us secure accommodation, logistics, and guiding time.

3. Expedition Refunds

If you cancel your place on an expedition:

More than 90 days before departure

  • Refund of any payments made beyond the deposit

60–90 days before departure

  • 50% refund of the total trip cost
    (Deposit still non-refundable)

Less than 60 days before departure

  • No refund available

No-shows

  • No refund

4. Payment Plans

Trailblazer Adventures offers monthly payment plans for some trips.

By starting a payment plan, you agree to:

  • Complete all instalments

  • Allow automatic monthly payments through Stripe

  • Understand that instalments already paid are non-refundable

If you cancel and are owed a partial refund (see Section 3), we will calculate it based on the total amount paid.

5. Transfers to a Different Date

We will always try to accommodate you if you need to change dates.

  • Transfer requests made over 90 days before departure

May be offered without penalty, depending on availability.

  • Transfer requests within 90 days

Are unlikely to be possible due to fixed accommodation, transport, and guiding commitments.

  • Transfers are not guaranteed.

6. If Trailblazer Adventures Cancels a Trip

If we must cancel a trip due to reasons within our control, you may choose:

  • A full refund

or

  • Transfer to a new date

Trailblazer Adventures is not responsible for:

  • Flights

  • Travel insurance

  • Accommodation booked independently

  • Personal expenses

If cancellation is due to events outside our control (e.g., severe weather, natural disasters, political issues), refunds will follow guidance in the Terms & Conditions.

7. Online Course Refunds (Paths to Peaks)

Because online courses provide instant access to digital materials, we cannot offer refunds on:

  • Paths to Peaks

  • Any digital product

  • Any online training resource

This follows UK digital goods consumer law.

If you have technical issues, we will always do our best to resolve them quickly.

8. Skills Workshops & UK Courses

More than 30 days before the course:

  • Full refund (minus deposit)

14–30 days before the course:

  • 50% refund (minus deposit)

Less than 14 days before the course:

  • No refund available

These courses often have small margins and limited spaces, so late cancellations cannot be filled.

9. Medical Cancellations

If you cannot participate due to injury, illness, or medical reasons:

  • Please contact us as soon as possible

  • Refunds may be considered on a case-by-case basis

  • We may ask for evidence (e.g., doctor’s note)

  • The deposit remains non-refundable

  • Travel insurance may cover your losses

We strongly recommend comprehensive travel insurance.

10. Gift Cards / Vouchers

All gift cards and vouchers are:

  • Non-refundable

  • Valid only for the named services

  • Valid for 12 months unless otherwise stated

11. Late Arrivals or Leaving Early

  • No refunds are given if you miss the start of an expedition or course

  • No refunds are given if you choose to leave early

  • Costs of early exit (transport, accommodation, emergencies) are your responsibility

12. How to Request a Refund

Email: perry@trailblazeradventures.co.uk

Please include:

  • Your name

  • Booking reference

  • Trip or course name

  • Reason for refund request

We will reply within 5 working days.

13. Refund Processing Times

If a refund is approved:

  • It will be issued to the original payment method

  • Processing may take 5–10 business days

  • Payment plan refunds may require additional reconciliation time

14. Changes to This Policy

Trailblazer Adventures may update this policy when necessary.
Any changes will appear on this page with an updated date.